Your Local Pharmacy: The Refill Service
Why the automatic refill service is important to you
Have you been taking the same medications for a long time? Then you don’t want to find out at the last minute that your package is almost empty. This can happen with medications for a chronic condition, but also with, for example, birth control pills, insulin, or diabetes supplies.
With our automatic refill service, you don’t have to keep requesting a refill prescription yourself. We keep track of when your medications are running low. We’ll notify you when your medications are ready—for example, at the counter, in the medication dispenser, or for delivery, if that’s an option at your pharmacy.
This way, you have less paperwork and more peace of mind. And you maintain that familiar connection with your local pharmacy.
What We Do for You as a Pharmacy
With the automatic refill service, we help you in a practical way:
- We make sure your regular medications are ready on time.
- If necessary, we’ll request a refill prescription from your primary care physician.
- We’ll let you know when your medications are ready.
- We’ll check to make sure the dosage and instructions for use make sense.
- We’ll adjust your delivery if anything changes, such as a different dosage or if you stop taking a medication.
This service is free. Not all medications can be automatically refilled. For example, certain medications, such as opioids, are not permitted through this service. If this applies to you, we’ll discuss it with you.
Collaboration with Your Primary Care Physician and Other Healthcare Providers
Our pharmacy works closely with primary care physicians and other healthcare providers in the area. This is important because your primary care physician knows your health history, and we know your medication use. You know us, and we’re easy to reach if you have any questions.
Is your dosage changing? Did you run out of a medication too soon? Or do you actually still have enough on hand? Let us know. Then we’ll work together to figure out what’s needed. Sometimes we’ll also coordinate this with your primary care physician.
Medications & Remedies
Over-the-counter: self-care
The automatic refill service is primarily intended for prescription medications. However, you can also contact us with questions about over-the-counter products. These include remedies for pain, hay fever, stomach upset, or dry skin.
Do you use over-the-counter products frequently or in combination with prescription medications? If so, please ask us for advice. Some over-the-counter products may not be compatible with certain prescription medications or medical conditions.
With a prescription: prescription from your primary care physician
The refill service may be suitable for regular medications that you take in the same dosage over an extended period. Examples include medications for high blood pressure, diabetes, asthma, or COPD, as well as the birth control pill. Insulin and diabetes supplies can also often be arranged.
We usually cannot add a new medication right away. This is often possible starting with the second order, provided the medication has been prescribed by your primary care physician previously.
Contact the pharmacy or your doctor if you experience any symptoms, notice side effects, have questions about the dosage, run out of medication too soon, or want to stop taking it.
Arrange it online as well
You can sign up online for the automatic refill service via our pharmacy website. Go to “Prescription Refills” and select “Automatic Refills.” There, you can also check if your primary care physician is enrolled.
You’ll stay connected to your trusted local pharmacy online as well. You can request refills, ask questions, and see when your medications are ready. If delivery is an option, we’d be happy to discuss it with you.
Reliable information
Want to learn more about safe medication use and repeat prescriptions? Use reliable information and ask us for advice if you’re unsure.
Read more on Thuisarts.nl: using medications properly
Read more on Apotheek.nl: using medications and refill prescriptions
Questions?
Feel free to ask. We’re happy to help.