Cookie Statement Network Pharmacies.com

This cookie statement was last updated on January 8, 2024.

NetworkApotheken.nl (hereafter: NetworkApotheken), part of ApotheekCoach B.V., is a platform and partnership of several pharmacies. You can request various services on our website. NetwerkApotheken then forwards the request to the participating pharmacy, which will then process the request.

On our website we use cookies and similar techniques (hereinafter: cookies) from ourselves and from third parties. Cookies are small information files that can be automatically stored on or read from the website visitor's device (such as PC, tablet or smartphone) when visiting a website. This is done through the web browser on the device. We and third parties use cookies to:

Enable website functionalities (technical and functional cookies).
To analyze the use of the website and based on that to make the website more user-friendly (analytical cookies).

These cookies collect the following data from you:

Heatmaps and session registration
Device data
IP address
Cookie ID
Website and click behavior

When you visit our website for the first time, we will display a message explaining cookies. Here, to the extent we are required to do so, we will ask for your agreement to the use of cookies.

If you want to know what cookie service providers do with your personal data, read the privacy statement of the company in question.

In and out of cookies

You can set your web browser to accept the storage of cookies only if you agree. Please consult your browser manual for more information. Please note that many websites do not work optimally when cookies are disabled.

Deletion of cookies

Most cookies have an expiration date. If an expiration date is set, the cookie is automatically deleted when the expiration date expires. You can also choose to delete cookies manually before the expiration date. Please consult the manual of your browser to do so. Below you will find a link for each browser to the provider's website where there is a step-by-step description of how to block or delete cookies.

Google Chrome
Firefox
Edge
Safari

Disclosure to other companies or institutions

We share your personal data with third parties only when permitted by current law. We may disclose your personal data to third parties, because we have engaged them to process certain data if;

it is necessary to execute the agreement with you;
you consent to this;
we have a legitimate interest in doing so;
we are required to do so by law (for example, if the police require this in case of suspected crime).

Parties that process personal data on our behalf or your behalf include, for example:

Member pharmacies
IT suppliers and service providers
Payment service providers
Telecom providers
Ingineered consultants and intermediaries
Partners

We use parties that are based in a country outside the European Economic Area ("EEA"). We only use such a party if one of the following situations applies:

This recipient is located in a third country that the European Commission has indicated as providing an adequate level of data protection (an adequacy decision).
The recipient of the personal data provides appropriate safeguards (for example, through EU standard contractual clauses).
We have obtained your explicit consent to do so.

Security

Security of personal data is very important to us. We make sure that your information is secure with us. We are constantly adjusting security and pay close attention to what can go wrong.

Changes to this cookie statement

When our organization, service or website changes, we naturally have to update the cookie statement as well. So always note the date above and check regularly for new versions. We will do our best to communicate changes to you.

Your Rights

If you have any questions or would like to know what personal data we hold about you, please feel free to contact us. Our contact details can be found at the bottom of the statement.

You have the following rights:

Right of inspection:You have the right to see the personal data we process about you.
Right of rectification:You have the right to correct or supplement the personal data we process about you, if it is inaccurate or incomplete.
Right to object: you can object to the processing of your personal data and to direct marketing.
Right to erasure: you can ask us to delete your personal data.
Right to withdraw consent: if you have given us consent to process personal data, you can withdraw this consent at any time.
Right to data portability: if it is technically possible, you have the right to have the personal data we process about you transferred to a third party.
Right to restrict processing: in some cases you can request us to restrict the processing of your personal data (whether temporarily or not).

Please make sure that you always clearly indicate who you are, so that we can be sure that we are not modifying or deleting data belonging to the wrong person.

We will in principle comply with your request within one month. However, this deadline may be extended by up to two months for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this deadline, we will notify you in a timely manner.

If you wish to exercise any of your rights, you may notify us at [email protected]

Filing a complaint

If you would like to file a complaint about the use of your personal information, please send an email to [email protected]. We will address any complaint internally and communicate this further with you.

If you feel that we are not helping you in the right way, you have the right to file a complaint with the regulator. For the Netherlands, this is called the Authoriteit Persoonsgegevens..

Contact details

ApotheekCoach B.V., trading as NetwerkApotheken.nl
Eslaan 1
1404 EE Bussum

E-mail (ApotheekCoach has appointed a Data Protection Officer who can also be reached via this e-mail address): [email protected]
Telephone: 085 024 0132
KVK number: 81162758