Reimbursement information health insurance companies

We face a complicated system of health insurance in the Netherlands. There are different providers, with even more different brands. Each insurance with its own conditions. What one insurer covers, may not be covered by another.

For questions about reimbursements, we ask you to contact your own health insurer. We have no insight into details about your policy. We only know which company you are insured with.

Many things have changed in recent years regarding reimbursement for medicines and medical devices. Below we try to give you a brief overview of what is and is not reimbursed by your health insurance.

Free choice drugs

Gets about the preference policy. Since 2024, all health insurers have been working with a preference policy. That means your health insurer chooses the brand they will reimburse. You can always choose to pay for the medication yourself. You can then still try to submit the bill to the health insurance company, but there is a real chance that it will be rejected. For more information on the preference policy and which products it covers, check your health insurer's website.

Medication Review

For people who take a lot of medications, we can do a medication review. We will then see if the medication is still appropriate to your current situation and the goals you and your doctor set for treatment. For more information, see the page on medication assessments.

Medical Devices

Think about; cathethers, ostomies, etc. We are not allowed to provide this for all insurances. If your insurance company does not allow us to provide it, we can transfer your file to a company that does. That is:Elke.com

Diabetes equipment

Such as lancets, test strips, glucose meters, and lancing pens. We may not provide these for all insurance policies. If your health insurance company does not allow us to provide it, we can transfer your records to a company that does. That is:Elke.com

Incontinence materials

For example, diapers, or panty liners for loss of urine or stool. We may not provide this for all insurances. If your health insurance company does not allow us to provide it, we can transfer your case to a company that does. That is:Elke.com

Bandaging material

Bandages, gauze, bandages and the like fall under bandages. We may not provide these for all insurances. If your health insurance company does not allow us to provide it, we can transfer your file to a company that does. That is:Elke.nl

Drink food:

Drink food, also known as diet food, is not allowed to be provided by us for all insurances. If your health insurance company does not allow us to provide it, we can transfer your case to a company that does. That is: Elke.nl

Each health insurer has its own conditions. Check your policy for terms and conditions. No rights can be derived from the above information. For questions about reimbursement, contact your health insurer.